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Our commitments

Our commitments

Quality, Effectiveness and Safety

The purpose of our Quality policy is to ensure the satisfaction all our collaborators, including prescribers, pharmacies, hospitals and authorities. We aim to maintain the Quality, Effectiveness and Safety of our products.
Our Quality policy objectives include the following:

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to complying with the current regulatory framework


to our customers so that we may answer their questions


the requirements of our collaborating authorities

Stay up to date

on technological evolutions and compliance regulations through routine training

Efficiently handle

customer complaints and in-house non-conformities by implementing corrective and preventive measures


evaluation and follow-up of our suppliers and subcontractors


the safety of our patients and Laboratory staff through preventive and protective measures


the quality of medicinal products marketing through a network certified according to the standards set forth in the Promotional Information Charter of 15/10/2014. The purpose is to provide reliable and ethical scientific and medical information to health professionals, delivered by pharmaceutical sales representatives recognized as field experts


our prevention management efforts internally and with our subcontractors


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