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Our commitments

Our commitments

Quality, Effectiveness and Safety

The purpose of our Quality policy is to ensure the satisfaction all our collaborators, including prescribers, pharmacies, hospitals and authorities. We aim to maintain the Quality, Effectiveness and Safety of our products.
Our Quality policy objectives include the following:

For any question about a product or a quality claim please send your message to infomed@ccdlab.com

Commit

to complying with the current regulatory framework

Listen

to our customers so that we may answer their questions

Meet

the requirements of our collaborating authorities

Stay up to date

on technological evolutions and compliance regulations through routine training

Efficiently handle

customer complaints and in-house non-conformities by implementing corrective and preventive measures

Ensure

evaluation and follow-up of our suppliers and subcontractors

Preserve

the safety of our patients and Laboratory staff through preventive and protective measures

Control

the quality of medicinal products marketing through a network certified according to the standards set forth in the Promotional Information Charter of 15/10/2014. The purpose is to provide reliable and ethical scientific and medical information to health professionals, delivered by pharmaceutical sales representatives recognized as field experts

Regulate

our prevention management efforts internally and with our subcontractors

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